FAQ
Questions, answered.
How long do meals last?
Sealed in the fridge, our meals stay fresh for up to 7 days. Pop them in the freezer if you need longer — they'll keep for 2 months.
Are meals frozen?
Never. Everything ships chilled in cold-chain packaging so the texture stays exactly as our chefs intended.
How do I heat them?
Pierce the film and microwave for 3–4 minutes, or transfer to a pan over medium heat. Detailed instructions are on every label.
Can I pause my subscription?
Anytime, from your account. Skip a week, swap meals, or pause indefinitely — no contracts.
Do you cater dietary needs?
Yes — we tag every meal with allergens and dietary info (gluten-free, dairy-free, high-protein, vegetarian, vegan).
Where do you deliver?
Australia-wide. Major metro cities arrive next-day; regional postcodes within 1–3 business days.
Is there a minimum order?
Yes — our minimum order is $50. This helps us keep cold-chain shipping efficient and affordable. Standard shipping is $15, and orders over $150 ship free Australia-wide.